Question 1

What do you do with the information you collect?

Accepted Answer

We use the data to create a representation of how and what people purchase in UK and the adverts they have seen. This is valuable information for manufacturers and retailers. Be assured we do not provide any private information to 3rd parties.

Question 2

I’ve got a new phone, will I have to start again?

Accepted Answer

No, just download the app on your new phone and login. All your data will still be there.

Question 3

Why have I dropped a level?

Accepted Answer

If you’ve forgotten to upload receipts consistently your level may be dropped. This will mean that you will earn less through client payments. You can climb up to a higher level again by sending in at least one receipt every week.

Question 4

How can I progress to a higher level?

Accepted Answer

Progress up the levels is achieved by completing a demographic survey, sending receipts for consecutive weeks and ensuring Ad Detector and Usage Monitors are enabled. You can check this on the ‘progress’ page of the app.

Remember to continue submitting receipts weekly so you don't drop back down to a lower level!

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Question 5

What benefits will I get by reaching level 2?

Accepted Answer

Once you've reached level 2 you will earn double the amount of money through client payments than you did at level 1!

Question 6

What benefits will I get by reaching level infinity?

Accepted Answer

Not only will you earn 4X the amount of money through client payments than a level 1, if you submit at least 1 valid receipt every week you will receive an additional loyalty bonus every 7 weeks.